Hi, I'mShivam Rao.
BBA student with a strong interest in banking, finance, digital operations and business management, with practical experience in customer communication, online operations, social media coordination and market research.
Business-minded.
Digital-ready.
A commerce-to-business journey focused on building useful professional skills through real projects and practical environments.
Then apply it.”
I’m a BBA student at Sarala Birla University with a strong interest in banking, finance, digital operations and business management.
My experience includes customer relationship management, financial analysis, client acquisition, online operations, social media coordination, market research and practical business environments. I focus on communication, problem-solving, adaptability and continuous learning.
Where theory
met reality.
Experience built through ongoing digital business work and a focused offline internship.
Digital & Support Assistance
- Assisted with online platforms, customer communication and digital operations.
- Supported social media presence, online engagement and promotional activities.
- Handled coordination tasks and day-to-day digital business support.
Offline Intern
- Gained practical exposure to automobile sales and customer interactions.
- Learned basic customer finance processes and documentation.
- Conducted SUV market and competitor research and prepared comparative analysis.
A versatile
skill set.
Business, finance, digital operations and interpersonal skills developed through academics and practical experience.
Business & Finance
Financial analysis, banking fundamentals, sales strategy and business management.
Digital Operations
Digital marketing, CRM, social media coordination, online operations and customer support.
Professional Skills
Customer relationship management, communication, client acquisition, teamwork, adaptability and time management.
Work that
shows the journey.
Selected projects and practical work representing my experience in business, finance and digital operations.
Hostofic
Digital operations, customer support, online services, social media coordination and business support.
Mahindra SUV Analysis
Market research on Mahindra SUVs, customer preferences and market trends, with competitor comparison on pricing, features and positioning.
Digital Operations
Portfolio website, online operations, customer support activities and business communication.
Academic
foundation.
Academic foundation in commerce followed by a Bachelor of Business Administration.
Bachelor of Business Administration
Sarala Birla University, Ranchi, Jharkhand
Current CGPA 8.3
12th — Commerce
VVPS, Ranchi, Jharkhand · CBSE
Percentage 89.6%
Secondary School
VVPS, Ranchi, Jharkhand · CBSE
Percentage 78.6%
Learning
beyond class.
Additional learning focused on finance, banking and emerging technology.
Introduction to Financial Modeling with Gen AI in Banking
Udemy
AI Foundation Course
Jio
Outside the
classroom.
Personal interests that reflect curiosity, discipline and an interest in practical technology.
Business & Finance
Banking, finance and business management.
Digital & Technology
Digital projects, online operations and technology.
Fitness & Travel
Gym, fitness and travelling.
Let's make
something useful.
Open to internships, entry-level opportunities, collaborations and professional conversations.
Shivam
Kumar Rao.
Ranchi, Jharkhand · BBA Student · Banking, Finance & Digital Operations